Terms of service
OVERVIEW
Welcome to EUDAIZ! The terms "we", "us" and "our" refer to EUDAIZ. EUDAIZ operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). EUDAIZ is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country or region of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own or manage.
To use the Services, including accessing or browsing our online store or purchasing any products, you may be asked to provide certain information, such as your name, email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current, and complete.
You are solely responsible for maintaining the security of your account credentials and for all activity conducted under your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to display as accurately as possible the colours and images of our products. However, please note that actual colours or garment drapes may differ slightly from how they appear on your screen due to individual display settings and hardware variations.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time or limit sales quantities on a case-by-case basis.
SECTION 3 - ORDERS AND CANCELLATION RIGHTS
When you place an order, you are making an offer to purchase. EUDAIZ reserves the right to accept or decline your order for any reason prior to dispatch. We must receive authorized payment before an order is accepted.
UK Statutory Cancellation Rights:
Under the UK Consumer Contracts Regulations 2013, if you are a UK/EU consumer, you have the legal right to cancel your order and contract with us within 14 days of receiving your goods without giving any reason. Details on how to exercise your cancellation right and return goods are outlined in our Returns & Exchange Policy.
Your purchases are intended solely for personal or household use and not for commercial resale.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time your order is placed, set out in your order confirmation email. Unless explicitly stated, posted prices do not include delivery charges or international customs fees/taxes.
You agree to provide current, complete, and accurate purchase, billing, and contact information for all purchases made at our store. You represent and warrant that: (i) the payment information provided is true and complete; (ii) you are authorized to use the designated payment method; and (iii) you will pay all charges incurred at posted prices, including applicable shipping costs.
SECTION 5 - SHIPPING AND DELIVERY
All delivery times provided at checkout are estimates. While we aim to fulfil orders promptly, we are not liable for transit delays caused by third-party shipping carriers, customs clearance procedures, or events outside our reasonable control. Risk of loss passes to you upon delivery of the goods to your specified delivery address.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brand names (EUDAIZ), logos, text, designs, images, graphics, product photography, video, and overall website aesthetics, are owned by EUDAIZ and protected under UK and international copyright, trademark, and intellectual property laws.
You are granted a limited license to access and use the Services for personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, republicise, download, store, or transmit any material from our site without prior written consent from EUDAIZ.
SECTION 7 - OPTIONAL THIRD-PARTY TOOLS
We may provide you with access to third-party tools (such as payment gateways or sizing software) which we neither monitor nor have control over. You acknowledge that access to such tools is provided "as is" and "as available" without warranties or conditions of any kind. Use of optional third-party tools is entirely at your own risk.
SECTION 8 - THIRD-PARTY LINKS
Certain content or services available via our site may include materials or hyperlinks to third-party websites. We are not responsible for examining or evaluating third-party content or website accuracy. Please review third-party policies carefully before engaging in any transactions with them.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
EUDAIZ is hosted on Shopify Inc., which provides the e-commerce platform allowing us to sell our products to you. All sales transactions are made directly between you and EUDAIZ. By using the Services, you acknowledge that Shopify is not responsible for any aspect of sales or product liability between you and EUDAIZ.
SECTION 10 - PRIVACY AND DATA PROTECTION
Your submission of personal information through the store is governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, process, and safeguard your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.
SECTION 11 - CUSTOMER FEEDBACK & REVIEWS
If you send us suggestions, feedback, reviews, or design proposals ("Feedback"), you agree that we may, at any time, edit, copy, publish, distribute, and otherwise use such Feedback in any medium without restriction, confidentiality obligations, or compensation to you.
Feedback must not violate third-party rights, contain libelous or unlawful material, or transmit malware/viruses. You are solely responsible for the accuracy of any comments you post.
SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, or availability. We reserve the right to correct any errors and update information or cancel orders if any information is inaccurate at any time without prior notice (including after an order is submitted).
SECTION 13 - PROHIBITED USES
In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to violate any UK, local, or international laws; (c) to infringe upon or violate our intellectual property rights or those of others; (d) to harass, abuse, or discriminate; (e) to submit false or misleading information; (f) to upload viruses or malicious code; (g) to scrape, crawl, or collect personal data of others; or (h) to deploy unauthorized automated agents or AI tools that circumvent site security or harvest content. We reserve the right to terminate your access for violating any prohibited uses.
SECTION 14 - AGENT & AUTOMATED ACCESS
Any software, bot, or automated agent accessing the Services must explicitly identify itself in its request header and operate in compliance with site protocol. Agents must not obfuscate their identity, mimic human browser interactions, or attempt to bypass CAPTCHAs or security controls.
SECTION 15 - TERMINATION
These Terms are effective unless terminated by either you or us. You may terminate these Terms at any time by ceasing use of our site. We may also suspend or terminate your access without notice if we suspect you have failed to comply with any provision of these Terms.
SECTION 16 - DISCLAIMER OF WARRANTIES
Nothing in these Terms of Service shall limit or exclude your statutory consumer rights under UK law, including your rights under the Consumer Rights Act 2015 (which guarantees that products must be of satisfactory quality, fit for purpose, and match their description).
Subject to your statutory rights, the Services and all products delivered to you are provided 'as is' and 'as available' for your personal use, without express or implied warranties beyond those legally required.
SECTION 17 - LIMITATION OF LIABILITY
Nothing in these Terms of Service shall exclude or limit EUDAIZ’s liability for:
- Death or personal injury caused by our negligence;
- Fraud or fraudulent misrepresentation; or
- Any other liability that cannot be excluded or limited under English law.
Subject to the above, EUDAIZ shall not be liable for any indirect, incidental, or consequential losses, or for any loss of profit, loss of business, or loss of data arising from your use of our site or products.
SECTION 18 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless EUDAIZ and its officers, directors, agents, and suppliers from any third-party claim, loss, liability, or legal expenses arising out of your breach of these Terms of Service or your violation of any law or third-party right.
SECTION 19 - SEVERABILITY
In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be deemed severed from these Terms, and shall not affect the validity and enforceability of any remaining provisions.
SECTION 20 - GOVERNING LAW & JURISDICTION
These Terms of Service and any separate agreements under which we provide you Services shall be governed by and construed in accordance with the laws of England and Wales.
If you are a consumer residing in the UK, any legal proceedings relating to these Terms or your purchases shall be brought before the courts of England and Wales (or the courts of Scotland or Northern Ireland if you reside there).
SECTION 21 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update or replace any part of these Terms by posting updates to our website. Your continued use of the site following changes constitutes acceptance of those changes.
SECTION 22 - CONTACT INFORMATION
Questions about these Terms of Service should be sent to us at:
EUDAIZ
Email: eudaiz@outlook.com